For Expert Oriental & Area Rug Certified Appraisals, Claims and Sales Training and Education, Call Steve Boodakian at 617-721-9232, or Sy Mahfuz at 603-759-5193 Today


Don’t just take our word for it…

Our clients include companies and associations who need to focus in on matchless customer service that will lead to better sales results. MERA now provides customer service, sales and motivational seminars and training to far more than just the rug industry. Consulting from MERA gets the job done.

Jeffrey Levine, Tower Motor Parts Corp.

“Thanks Sy and Steve for the EXCELLENT motivations seminar MERA provided for all our employees, it balanced personalized information specifically tailored to our business with universal fundamentals of successful organizations.”

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Stephanie Wentworth, Interior Designer

“I thank you for an experience that enlightened all who attended.”

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Michael Buckley, President, Michael Timothy’s Dinning Group

“Sy & Steve have a very uplifting approach that engages their audience and left my staff feeling energized in a way that made me feel that this was a really worthwhile event for our company.”

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Elizabeth Lewis, Scottsdale, AZ

“As a good doctor and a professional would, you kept my apprised of the progress so that I knew just what were doing. As I spoke with you I realized that my first impression of you was correct.”

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Patti Jenson, Huck Finn’s WareHouse

“I can speak for myself, as a consumer, I learned lot of information at Friday nights presentation.”

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Charles A. Hall, President, J. Lawrence Hall Co. Inc.

“You and Steve did an excellent job taking your knowledge and transforming it into lessons that my employees can relate to and take to their job every day.”

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Bill Elovitz, President of Building #19, Inc.

“You far exceeded my expectations. You delivered a presentation that was on target kept the audience on the edge of their chairs.”

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William Lamb, Senior Claims Supervisor Amica Insurance

“Everyone came away with a better understanding of the most effective way to handle claims involving Oriental rugs.”

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J. Christopher Williams, President of NH Chamber of Commerce – Greater Nashua

“Your energy, positive attitude, and upbeat presentation deeply touched each the 120 downtown business owners gathered together…”

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Chas Sydney, Vice President of AmericasMart

“The MERA session was extremely worthwhile and very well done. We had great feedback from the attendees, and I’m confident we’ll expand upon their program in the future.”

Mark DaSilva, Merida Meridian, Inc.

“Sy and Steve personalized their presentation for us by requesting input from each of our sales reps, gathering information not only on self-recognized training needs but also on their perception of other issues our company needed to address…”

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Gary Cissell, Nebraska Furniture Mart

“Your training, while presented in a logical format, allowed the staff to freely roam, with thought-provoking questions leading to spirited discussions… All staff left with a relaxed confidence that has spilled over, creating a contagious selling fever that has resulted in higher sales and happy customers…”

Tim Hogan, Crowne Plaza Hotel – Nashua NH

“Your professional yet down to earth approach challenged  [us] to think like a consumer.”

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William P. Storey, Senior VP/General Manager, Karastan

“The credibility and perspective you bring as respected retailers is invaluable, and the fact that you were able to customize your program and make it relevant to our salespeople was amazing…”

Ali Hosseindjani, Arham Carpets – Hamburg, Germany

“In our business I am sure that many wholesalers and retailers face similar problems. I certainly recommend that anyone in our business call you…”

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Gregory F. Martin, MD, Anesthesiologist Southern NH Medical Center

“I went to the best salesman I know – you. Thank you. I am delighted with how my interactions are progressing.”

Mark Keshishian, President of ORRA (Oriental Rug Retailers of America)

“MERA has a great solution to the ‘Can I help you?’ challenge.”

Tracy Hatch, Director of Membership Greater Nashua – NH Chamber of Commerce

“What really made your presentation outstanding was your unique ability to connect with the audience…”

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Ron Capel, Capel Incorporated

“Sy and Steve are Oriental rug experts, and they did a terrific job for us at our High Point market. They really educated our group about the ins and outs of the Oriental rug business – from a history of the product and patterns to the outlook for the business and sales techniques.”

Joe Paolini, Post Road Carpet One – Acton, MA

“Our salespeople used to tell customers, ‘Our rugs are over there’ because they weren’t comfortable with their knowledge. The day after the course, one of our salespeople sold $7,000 worth of rugs right off the bat. And just one month after the seminar, our rug sales were up more than 30 percent.”

Sue Butler, Executive Director of Great American Downtown

“I could see that the audience connected with you and really wanted to hear your thoughts. And I knew we had made the right choice.”

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Asha Chaudhary, Jaipur Rugs – Atlanta, GA

“The message you sent was so strongly received that we recently had a very successful intra-office competition…. We will recommend your services without reservation.”

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Marylou Blaisdell, Owner of DesignWares – Nashua, NH

“You reminded us of what we must do to stay competitive, positive and provide phenomenal customer service.”

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Sam Paolini, Post Road Carpet One – Acton, MA

“Sy and Steve are probably the most knowledgeable people in terms of rugs, and they also have a gift as far as how they present it.”

Phil Menendian, K.A. Menendian Rugs – Columbus, OH

“Every rug store could benefit from MERA’s very inspirational efforts.”

Cathy Kert, Owner of Cathy Kert Interiors – Nashua, NH

“Phenomenal presentation at AmericasMart. We put a lot of what Sy and Steve said into practice the moment we got back, and it’s working.”

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